*I'm summarizing it because I think some people may have a hard time reading this long post.
1. The hospital staff removed the pillar support splint inside my nose after surgery.
2. Even if you tell them about your inconveniences, they don’t think it’s a big deal.
3. A reservation for the surgery day was not made properly a month after the AS consultation. Although the communication was clearly communicated accurately, the manager who only listened half-heartedly did not check on the surgery during the phone call the day before.
4. The surgical materials that had been reserved were suddenly said to be not recommended on the day, so they were not used and the price was kept the same.
5. The doctor’s attitude/words and actions are very different from the first surgery.
Hello. I can't sleep, I'm so frustrated and upset, I'm not good at writing, but I need a place to complain, so I'm writing a long post. (Be careful about the amount)
I visited a place in Sinsa Station where there was a doctor who was famous for nose revision surgery, praying that it would be my last surgery. I had costal cartilage surgery at another hospital, but my nostrils were pointed and I didn't like the shape, so I decided to have the surgery again. I wanted silicone and donated costal cartilage or Alloderm, but they said I had to use costal cartilage and ear cartilage, so I did the surgery and the results after surgery seemed to be good.
However, on the day I visited for post-surgery disinfection, the original staff member was on leave, so another staff member was there, and the swelling was so severe that it looked like it had been less than a week since the surgery. They would remove the pillar support sutured inside my nose and the items placed in my nostrils. . Puzzled, I asked to check the chart again.
However, they said that the chart was correct and removed all of the support inside the nose. As they were removing it, they probably realized something was wrong, so they went outside for a moment and came in with the doctor who performed the surgery. The doctor, who was embarrassed, said with a stern look on his face that he couldn't give me anesthesia again because of this and told me to endure the pain. Together with the two nurses, they held my struggling arms on both sides and forced open my nostrils, which were swollen and not widening three days after the sutures, and inserted two supports the size of 100 won, which were larger than my nostrils. By that time, I was already out of my senses. That wasn't it... The incisions that were sewn with stitches hurt like crazy, and my whole body was so strained that I felt like I was going crazy from the pain at the costal cartilage and ear cartilage extraction sites.
But it didn't end there.
The supports in both nostrils must be connected to each other to support each other, and there is a nose pillar in the middle;;; I'm sorry, but this time, they told me not to move at all, and without any time to catch my breath, they immediately started sewing the bridge of my nose. It was truly torture. I've never screamed in my life, but for the first time, I saw blood pouring out of my nose and told me to leave the hospital. I tried so hard...ㅠㅠㅠ It's so scary, painful, and horrible that even though it's already been half a year, I cry just thinking about it...whew,
and then he wiped away the flowing blood and scolded the staff member who made a mistake in front of me.. Everything that was supposed to happen has already happened. Just because you scold me in front of me doesn't mean I'll be okay, and I'm just worried that something's wrong with my nose, and that's the only thing I'm worried about, but it's so loud that I don't want to hear or see it, so I told you not to scold me...
After that, I said I was sorry and had to lie down a few times with a laser to reduce the swelling as an aftercare. It's something that comes after all, but that's a service that everyone provides after surgery, so I thought it was very condescending, but I'm also the type of person who thinks that good things are good, and if I say something bad, I'm worried that they won't do it well when the results don't improve, and I don't know people's business, so I don't know how to do it later. I quietly moved on, hoping for a good outcome.
Oh, they also gave me an injection of stem cell extract.
But the problem was that I had some discomfort during the process of the swelling subsiding and recovery.
First of all, I had trouble breathing, so even though I slept for a while, I couldn't breathe and woke up several times. So, when I looked inside my nose, I saw something with a slightly ivory-colored, cream-like texture on the pillars of my nose. About a month later, I asked the hospital about the progress and they said it was because the skin color of the transplant was a bit pale, so I just tolerated it knowing that. I thought it was uncomfortable because it wasn't fully healed yet, but after a few months, it became easier to breathe through my mouth, so I suffered from tonsillitis and tonsil stones, and was in pain all the time. For that reason, I visited an otolaryngologist, and he removed the scab inside my nose, saying it was big and thick. When I took it off, I could breathe much better, but the pillar of my nose was dented and bleeding. And after that, they took pictures to show that the inside of my nose was adherent. He explained that I might have difficulty breathing after nose surgery and told me to go to the hospital where the surgery was performed or to an ENT clinic that can perform the surgery. So I came home and looked inside my nose one more time.
However, the ivory colored cream that I had seen a month after the surgery was visible. I thought it was inflammation.
So, I went to see the 6-month progress, told him about all the inconveniences, asked him to please take care of me, and a month later, on August 18th, according to the hospital's schedule, I paid for the materials and had a repeat surgery. However, I was struck by the difference between the director and the director when performing a surgery costing over 10 million won and when performing a surgery costing over 1 million won. … .
It's a surgery scheduled for a month, but the things I asked for weren't scheduled, so they said there was only an hour left for the surgery, and that I had to make another appointment, and what they were going to do. He insisted that he didn’t say that. and. I finished my fast and came 40 minutes early... … . I was really distressed while waiting for a month, but
they asked me if I would like to reschedule the surgery, saying it would only be possible at the end of August. I even fasted and couldn't sleep because I was so worried that I met a person who came from far away. It hurts so much.
So, if I have to have surgery today to get rid of the swelling and go about my daily life, can you tell me today that I can't schedule anything in September? “For doctors, time is money.” He said, “Why are you so busy? What have you been doing?” Well, I was busy, but I was sick and had to have surgery, so I took off my schedule for a month, and they said that the time I was given was 30 minutes to 1 hour... … .
Doesn't the hospital instead scold me in front of me for repeated mistakes without even giving a proper and polite apology? This is the part the customer did not mention. He said the decision would be made after consultation on the day of surgery. I'm saying this, but I don't know what to do... … .
I was so upset that all I could do was cry, and while I was holding back my tears, I was thinking in my head that you were in a bad mood today. Without realizing it, words came out first without going through my brain. The director asked me if I was in a bad mood today, and he told me to the face of a patient who was already upset and needed a repeat surgery. Plastic surgeons who do what the customer asks for are all looking at the customer like a dog or a pig, and if they were family members, they would beat them to get them to listen. The patient tried to get the doctor to raise his voice and said that he didn't know what he was talking about. He asked why he studied to be a doctor and said that he was doing it because he liked me because I was nice and had a good personality. He gave me everything I could to hurt him and eventually turned the conversation around.
Then, he went out to ask me to think about it, and out of the Alloderm and ear cartilage that were originally supposed to be used during the reoperation, Alloderm was removed.
They said it was non-recommended, so let's add another layer after the first surgery, and even when I came for a consultation a month ago, they said we should use Alloderm and ear cartilage, but since the words keep changing, I wonder if they are just doing what they feel like. I had my doubts. So, my nose had shrunk too much and I asked if it would be okay to just add some padding, and he horribly told me that he couldn't take responsibility no matter what the outcome would be. Then I asked how much the ingredients cost, and they said the price was the same. I was really surprised, and they said that originally Alloderm was providing it as a service.
It may have been intended as a service from the beginning, but it didn't feel good. This is something that was not announced in advance.
I just thought it was easy... … . The director asked me if I was going to talk about my nose while looking at a disgusting photo, so I gave up and had the surgery as the doctor said because I didn't have the mental strength to endure it any longer. It was a nose I didn't like, but it wasn't a disgusting nose. ...
After surgery to add only two pieces of ear cartilage to my nose, which was much flatter than the results of the first surgery, I felt like it wasn't extended much and my nose was small even though it was covering it up...
I gave in a hundred times and the results of the surgery were in line with the condition of my nose. I tried to get my mind together by thinking it was because I was in a bad mood, but...
Anyway, I think I was traumatized in many ways.
Before, I wasn't so scared that I cried just thinking about surgery, but now I tear up just thinking about it. I used to be a bright and positive person, but I became very withdrawn and passive. Ugh
... … . I can't sleep and have no time to complain. Write it here. There are only wounds here and there... I'm upset.
SUNGYESA
