Manipulation of hospital ratings for patients

While looking at the surgery ratings at Byeongsam, I found something strange.
 I looked at some reviews, and why did people who received counseling without surgery give 4-5 stars for the surgery?
 The consultation rating is 5 stars haha. You can clearly see the inside.
 The consultation evaluation and surgery evaluation are clearly divided??
 Are they doing that kind of manipulation at the hospital? Or are they just kids whose IQ is a bit low?
 You have to entrust the surgery to me, so skill is good, but trust is the most important, but I have nothing to trust. It's so absurd.
 If you see this post again, you might want to delete it. It's really gross.
 Additionally, a friend did it, so why are you rating it? So, are you evaluating friends who have had plastic surgery, and also evaluating friends of friends who have had plastic surgery? I don't know if that friend is a patient or a real friend, but he seems very broker-like.
 Dear friends, am I sensitive and suspicious, or is it right to evaluate surgery like that?
 I'm writing this for the public interest, and I'm writing this to ask because I'm really curious about whether it's manipulation. I'm not saying it's manipulation. Should I not trust Byeongsam either? … .?